@import "https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700;800&family=Plus+Jakarta+Sans:wght@300;400;500;600;700&display=swap";:root{--font-heading:"Outfit", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--font-body:"Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--bg-primary:#f8fafc;--bg-secondary:#fff;--bg-tertiary:#f1f5f9;--border-color:#e2e8f0;--border-focus:#6366f1;--text-primary:#0f172a;--text-secondary:#475569;--text-tertiary:#94a3b8;--primary:#4f46e5;--primary-hover:#4338ca;--primary-light:#4f46e51a;--accent:#06b6d4;--success:#10b981;--success-light:#10b9811a;--warning:#f59e0b;--warning-light:#f59e0b1a;--danger:#ef4444;--danger-light:#ef44441a;--shadow-sm:0 1px 2px 0 #0000000d;--shadow-md:0 4px 6px -1px #0000001a, 0 2px 4px -2px #0000001a;--shadow-lg:0 10px 15px -3px #0000001a, 0 4px 6px -4px #0000001a;--shadow-xl:0 20px 25px -5px #00000026, 0 8px 10px -6px #00000026;--glass-bg:#ffffffb3;--glass-border:#f1f5f9cc;--glass-blur:12px;--transition-fast:.15s ease;--transition-normal:.3s ease}[data-theme=dark]{--bg-primary:#0f172a;--bg-secondary:#1e293b;--bg-tertiary:#334155;--border-color:#334155;--border-focus:#818cf8;--text-primary:#f8fafc;--text-secondary:#cbd5e1;--text-tertiary:#64748b;--primary:#6366f1;--primary-hover:#4f46e5;--primary-light:#6366f133;--accent:#22d3ee;--success:#34d399;--success-light:#34d39926;--warning:#fbbf24;--warning-light:#fbbf2426;--danger:#f87171;--danger-light:#f8717126;--shadow-sm:0 1px 2px 0 #00000080;--shadow-md:0 4px 6px -1px #0000004d, 0 2px 4px -2px #0000004d;--shadow-lg:0 10px 15px -3px #0006, 0 4px 6px -4px #0006;--shadow-xl:0 20px 25px -5px #00000080, 0 8px 10px -6px #00000080;--glass-bg:#1e293bb3;--glass-border:#33415580;--glass-blur:16px}*{box-sizing:border-box;font-family:var(--font-body);margin:0;padding:0}body{background-color:var(--bg-primary);color:var(--text-primary);min-height:100vh;transition:background-color var(--transition-normal), color var(--transition-normal);line-height:1.6;overflow-x:hidden}h1,h2,h3,h4,h5,h6{font-family:var(--font-heading);letter-spacing:-.02em;color:var(--text-primary);font-weight:700}.card-glass{background:var(--glass-bg);-webkit-backdrop-filter:blur(var(--glass-blur));border:1px solid var(--glass-border);box-shadow:var(--shadow-md);transition:transform var(--transition-fast), box-shadow var(--transition-fast);border-radius:16px}.card-glass:hover{box-shadow:var(--shadow-lg)}input,select,textarea{background-color:var(--bg-secondary);border:1px solid var(--border-color);width:100%;color:var(--text-primary);transition:border-color var(--transition-fast), box-shadow var(--transition-fast);border-radius:10px;outline:none;padding:12px 16px;font-size:14px}input:focus,select:focus,textarea:focus{border-color:var(--border-focus);box-shadow:0 0 0 3px #6366f126}label{font-family:var(--font-heading);color:var(--text-secondary);margin-bottom:6px;font-size:14px;font-weight:500;display:block}.btn{font-family:var(--font-heading);cursor:pointer;transition:all var(--transition-fast);border:none;border-radius:10px;justify-content:center;align-items:center;gap:8px;padding:12px 24px;font-size:14px;font-weight:600;display:inline-flex}.btn-primary{background:linear-gradient(135deg, var(--primary), #818cf8);color:#fff;box-shadow:0 4px 10px #6366f140}.btn-primary:hover{background:linear-gradient(135deg, var(--primary-hover), var(--primary));transform:translateY(-1px);box-shadow:0 6px 14px #6366f159}.btn-secondary{background-color:var(--bg-tertiary);color:var(--text-secondary)}.btn-secondary:hover{background-color:var(--border-color);color:var(--text-primary)}.btn-accent{background-color:var(--accent);color:#fff}.timeline{padding-left:24px;position:relative}.timeline:before{content:"";background-color:var(--border-color);width:2px;position:absolute;top:8px;bottom:8px;left:8px}.timeline-item{margin-bottom:20px;position:relative}.timeline-item:before{content:"";background-color:var(--primary);border:2px solid var(--bg-secondary);border-radius:50%;width:10px;height:10px;position:absolute;top:8px;left:-20px}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.animate-fade-in{animation:fadeIn var(--transition-normal) forwards}.badge{text-transform:uppercase;letter-spacing:.05em;border-radius:9999px;align-items:center;padding:4px 10px;font-size:12px;font-weight:600;display:inline-flex}.badge-open{background-color:var(--primary-light);color:var(--primary)}.badge-assigned{color:var(--accent);background-color:#06b6d426}.badge-in_progress{background-color:var(--warning-light);color:var(--warning)}.badge-resolved{background-color:var(--success-light);color:var(--success)}.badge-closed,.badge-pending{background-color:var(--bg-tertiary);color:var(--text-tertiary)}.badge-authenticating-final-payment{background-color:var(--warning-light);color:var(--warning)}.badge-final-payment-received{background-color:var(--success-light);color:var(--success)}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:var(--bg-primary)}::-webkit-scrollbar-thumb{background:var(--border-color);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--text-tertiary)}@keyframes slide-up{0%{transform:translateY(100%)}to{transform:translateY(0)}}.sheet-option:hover{background-color:var(--bg-tertiary)!important}.mobile-menu-btn{color:var(--text-primary);cursor:pointer;transition:background-color var(--transition-fast);background:0 0;border:none;border-radius:8px;padding:4px 8px;font-size:24px;line-height:1;display:none}.mobile-menu-btn:hover{background-color:var(--bg-tertiary)}.mobile-nav-overlay{z-index:998;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#0006;display:none;position:fixed;inset:0}.mobile-nav-overlay.active{display:block}.mobile-nav-drawer{background:var(--bg-secondary);z-index:999;flex-direction:column;width:280px;max-width:80vw;height:100vh;padding:20px;transition:transform .3s;display:none;position:fixed;top:0;right:0;overflow-y:auto;transform:translate(100%);box-shadow:-4px 0 24px #00000026}.mobile-nav-drawer.active{display:flex;transform:translate(0)}.mobile-nav-drawer .drawer-header{border-bottom:1px solid var(--border-color);justify-content:space-between;align-items:center;margin-bottom:16px;padding-bottom:16px;display:flex}.mobile-nav-drawer .drawer-close{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:8px;padding:4px;font-size:24px}.mobile-nav-drawer .drawer-close:hover{background-color:var(--bg-tertiary)}.mobile-nav-drawer .drawer-nav-item{color:var(--text-secondary);cursor:pointer;text-align:left;width:100%;transition:all var(--transition-fast);font-size:14px;font-weight:500;font-family:var(--font-body);background:0 0;border:none;border-radius:10px;align-items:center;gap:10px;padding:12px 16px;display:flex}.mobile-nav-drawer .drawer-nav-item:hover{background-color:var(--bg-tertiary);color:var(--text-primary)}.mobile-nav-drawer .drawer-nav-item.active{background:var(--primary-light);color:var(--primary);font-weight:600}.mobile-nav-drawer .drawer-user-info{border-top:1px solid var(--border-color);color:var(--text-tertiary);margin-top:auto;padding-top:16px;font-size:12px}.mobile-back-btn{color:var(--primary);background:var(--primary-light);cursor:pointer;transition:all var(--transition-fast);font-size:13px;font-weight:600;font-family:var(--font-heading);border:none;border-radius:8px;align-items:center;gap:6px;margin-bottom:12px;padding:8px 14px;display:inline-flex}.mobile-back-btn:hover{background:var(--primary);color:#fff}.mobile-auth-controls{display:none!important}@media (width<=1024px){.card-glass{border-radius:12px}.btn{padding:10px 18px;font-size:13px}}@media (width<=768px){.mobile-menu-btn{justify-content:center;align-items:center;display:flex}.desktop-nav,.desktop-auth{display:none!important}.mobile-auth-controls{display:flex!important}.card-glass{border-radius:12px;padding:16px}.btn{padding:10px 16px;font-size:13px}input,select,textarea{padding:10px 14px;font-size:14px}.badge{padding:3px 8px;font-size:10px}.timeline{padding-left:18px}.timeline-item{margin-bottom:14px}}@media (width<=480px){.card-glass{border-radius:10px;padding:14px}.btn{justifyContent:center;border-radius:8px;align-items:center;min-height:44px;padding:10px 16px;font-size:13px;display:inline-flex}input,select,textarea{border-radius:8px;min-height:44px;padding:12px 14px;font-size:14px}label{font-size:12px}h1{font-size:20px}h2{font-size:18px}h3{font-size:15px}body{padding-bottom:env(safe-area-inset-bottom)}}@media (hover:none){.card-glass:hover{box-shadow:var(--shadow-md)!important;transform:none!important}.btn:hover{transform:none!important}.sheet-option:active{background-color:var(--bg-tertiary)!important}}.word-break-all{word-break:break-all}.word-break-word{word-break:break-word;overflow-wrap:break-word}.horizontal-scroll-container{position:relative;overflow-x:auto}.horizontal-scroll-container::-webkit-scrollbar{height:6px}.horizontal-scroll-container::-webkit-scrollbar-thumb{background:var(--border-color);border-radius:3px}@media (prefers-reduced-motion:reduce){*,:before,:after{transition-duration:.01ms!important;animation-duration:.01ms!important}}